FREQUENTLY ASKED QUESTIONS
Solution: Install according to the manual and charge in advance. For use, rinse, rub, and wet the face towel for wiping.
Solution: Cannot remove large areas of makeup. Use regular makeup remover and cleanser first, then use as a final step for cleansing and skin care.
Solution: Water generated by the machine has a functional effect for 5-10 minutes. Once the function dissipates, the water will lose its scent.
Solution: Water at 40°C feels hot to the touch; lukewarm water is recommended for use.
Solution: Sensitivity to odor varies from person to person. If needed, return to the manufacturer for concentration testing.
Solution: Check if the O-ring at the water pipe connection is intact.
Solution: After confirming via video, directly replace the shower head and water pipe.